Privacy Policy

At Wild Raven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

Name
Email address
Shipping address
Billing address
Phone number (if provided)
Payment information
Order details

Payment information is processed securely through our payment providers and is not stored on our servers.

How We Use Your Information

We use your information to:

Process and fulfil your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Comply with legal obligations

Marketing Communications

If you subscribe to our newsletter, we may send you updates, promotions, and product announcements.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party service providers only when necessary to:

Process payments
Deliver orders
Provide website functionality
Comply with legal requirements

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can choose to disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, please contact us.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support.wildraven@sapo.pt

Wild Raven