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Best Sellers
Discover Your Signature Style
Discover carefully selected pieces designed to bring effortless elegance to your everyday style. From timeless essentials to statement designs, each piece is chosen to help you express confidence, individuality, and beauty.
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Frequently asked questions
How long does shipping take?
We process all orders within 1–3 business days. Once shipped, estimated delivery times are:
Ireland: Up to 10 business days
United Kingdom: 3–5 business days
🌍 Europe: Up to 15 business days
Once your order has been dispatched, you will receive a tracking number by email so you can follow your shipment every step of the way.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this information to monitor your shipment's progress at any time.
Do you ship to Ireland and Europe?
Yes! We deliver across Ireland and Europe, bringing elegant jewellery straight to your door. 💚
Ireland: Up to 10 business days
United Kingdom: 3–5 business days
🌍 Europe: Up to 15 business days
All orders come with tracking so you can follow your shipment every step of the way. For more details, please visit our Delivery Time page.
What if my order is delayed?
While most orders arrive within the estimated timeframe, occasional delays may occur due to high seasonal demand, carrier issues, or customs procedures.
If your order is taking longer than expected, please don't hesitate to contact us at support@wildravenuk.com — we will do our best to help track your order and keep you informed every step of the way.
We appreciate your patience and understanding.
Can I return an item?
Yes! We want you to shop with complete confidence at Wild Raven. You may request a return within 14 days of receiving your order.
To be eligible, items must be unused, in their original condition, and returned in their original packaging.
To initiate a return, simply contact us at support@wildravenuk.com with your order number and we'll guide you through the process.
How do I request a return or refund?
To initiate a return, please contact our support team at support@wildravenuk.com.
Be sure to include your order number and the reason for your return request and we'll get back to you within 24–48 business hours.
When will I receive my refund?
Once we receive and inspect your returned item, we will notify you of the outcome within 2 business days.
If approved, your refund will be processed to your original payment method within 5–10 business days.
If you have any questions about your refund, please contact us at support@wildravenuk.com — we're always happy to help!
What should I do if I receive a damaged or incorrect item?
We're sorry to hear that! Please contact us within 14 days of delivery at support@wildravenuk.com with:
Your order number
A description of the issue
Clear photographs of the item
We will review your case promptly and arrange a suitable solution — which may include a free replacement or full refund — at no additional cost to you.
Your satisfaction is our priority at Wild Raven.
Are there any items that cannot be returned?
For hygiene and safety reasons, we are unable to accept returns on:
Earrings that have been worn
Personalised items
Gift cards
Items marked as final sale
We appreciate your understanding. If you have any concerns about your order before purchasing, please don't hesitate to contact us at support@wildravenuk.com — we're happy to help you make the right choice!
How can I contact customer support?
If you need assistance, please email us at support@wildravenuk.com. Our support team aims to respond to all enquiries within 24–48 business hours — we're here to help!
Crafted for Everyday Elegance
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